Neunaber Audio

Contacting us 2

• I didn't receive a reply
• What's Your Phone Number?

Ordering 4

• Order status
• Can I order by phone?
• My order was cancelled; why do I see a charge on my card?
• Where to buy Neunaber products in the USA

Payment 3

• Payment methods
• Using multiple payment methods
• Where do I put my discount code?

Shipping 8

• How long will delivery take?
• Shipping cost
• Shipping outside the USA (international)
• International Duty and Taxes
• Tracking shows "Shipment Delivered" but I have not received it

See all 8 articles

Warranty and refunds 5

• Limited warranty
• Return policy
• How do I start a return?
• Return shipping
• Refund processing time

Your account 2

• Logging in
• Changing account details

Common issues 5

• There's no dry/bypass signal coming through my Immerse.
• Connections and power
• Hum / buzz / noise
• Low effect output level
• I connected a stereo effect, and now my rig hums!

Connections 2

• What is the best way to order my effects?
• Should I place pedals before the amp's input or in the effects loop?

Product comparisons 6

• Immerse vs. Immerse Mk II
• Inspire Tri-Chorus Plus vs. New Graphic
• Expanse vs. Slate
• Expanse vs. Wet Stereo Reverb
• Stereo programmable pedals: v1 vs. v2/Expanse

See all 6 articles

Neuron - Gain Intelligence 1

• Using Neuron's Gain and Comp controls

Expanse Programmable Effect Pedal 5

• Where are the Wet Stereo, Seraphim Stereo, Chroma Stereo, Echelon Stereo and Slate?
• The right-hand knob stopped working on my Expanse.
• How do I restore factory settings on Expanse?
• Expanse will not connect to the software
• Other Expanse issues

Technical 5

• Do your pedals digitize the dry signal?
• Do your pedals invert the polarity of the dry signal?
• What is the sample rate / bit depth / processor speed?
• Is there an advantage to powering your pedals with 12V instead of 9V?
• Can the two channels of a stereo effect be used as discrete mono?

General questions 6

• What is B-Stock?
• Where can I download the Software for my pedal?
• True bypass vs. buffered bypass
• Do your pedals accept a battery?
• Why are your pedals so light-weight compared to some others?

See all 6 articles

Iconoclast Speaker Emulator 1

• How to bypass Iconoclast

General questions 2

• How do I install the plug-in?
• Why doesn't the plug-in appear in the DAW?

Questions about licensing 3

• Where is my license key?
• How to enter the license key
• How many computers can I install on?

Problems during license activation 6

• Network Timeout Error message
• Invalid License Key error when entering key
• No status message change when license key entered (multiple instances)
• License Expired error after successful licensing
• General troubleshooting for license key issues

See all 6 articles

Wet Reverberator Plug-In 1

• What does the LFO drop-down parameter do?

Installing 1

• Unable to install on macOS

Privacy 1

• Privacy policy

Legal 2

• California Proposition 65 Warning
• Copyrights and trademarks