Warranty and refunds

Articles about returns and refunds

Limited warranty
Neunaber Technology LLC (Neunaber) warrants its products to be free of defects in materials and workmanship for three (3) years from original date of purcha...
Sun, 16 Feb, 2020 at 4:06 PM
Return policy
Neunaber Audio guarantees total customer satisfaction. If you are not completely satisfied with your purchase, you may return unused merchandise within 15 d...
Thu, 2 Sep, 2021 at 7:25 AM
How do I start a return?
Simply create a ticket stating that you would like to return your purchase for a refund. Please include your order number.
Wed, 13 Jan, 2021 at 1:07 PM
Return shipping
USA Customers We will send you a pre-paid shipping label and deduct the cost from your refund. Please email us along with your order number to receive the ...
Sun, 15 Aug, 2021 at 9:37 AM
Refund processing time
Refunds are credited to the original method of payment within 10 business days.
Sun, 15 Aug, 2021 at 9:37 AM