General questions

What is B-Stock?
B-stock is a customer return or a product with a cosmetic blemish. In either case, the product has been fully inspected, tested and comes with a full factor...
Wed, 17 Jun, 2020 at 12:16 PM
Where can I download the Software for my pedal?
All software may be found on our Software Downloads page. You must be logged in to download software. If you do not have an account, you may create one ...
Sat, 7 Mar, 2020 at 12:01 PM
True bypass vs. buffered bypass
What's the difference? True bypass completely bypasses the circuit, while buffered bypass buffers the signal when bypassed. This may sound like true by...
Mon, 17 Feb, 2020 at 1:19 PM
Do your pedals accept a battery?
None of our pedals manufactured since 2012 have accepted a battery. Due to the power consumption of our pedals, battery life would be unacceptable.
Sun, 16 Feb, 2020 at 4:35 PM
Why are your pedals so light-weight compared to some others?
Our enclosures are made from die-cast aluminum, which is durable, light-weight, and resistant to corrosion. Many people confuse weight with quality; a h...
Sun, 16 Feb, 2020 at 4:38 PM
Why does reverb sound louder with drive/distortion than with a clean signal?
As far as we know, all reverb effects do this to some extent. An overdriven signal has more energy than a clean signal (at a given level), which results in ...
Mon, 17 Feb, 2020 at 1:55 PM