Neunaber Audio

Contacting us 2

• Email us
• I didn't receive a reply

Other 2

• Artist Relations
• Receiving Email Notifications

Ordering 1

• My order was cancelled; why do I see a charge on my card?

Shipping 4

• How long will delivery take?
• Shipping cost
• Shipping Outside the USA (International)
• Tracking shows "Shipment Delivered" but I have not received it

Warranty and Returns 3

• Limited warranty
• Return Policy
• How do I start a return?

Repairs 1

• Repairs

Common issues 5

• There's no dry/bypass signal coming through my Immerse.
• Connections and power
• Hum / buzz / noise
• Low effect output level
• I connected a stereo effect, and now my rig hums!

Connections 2

• What is the best way to order my effects?
• Should I place pedals before the amp's input or in the effects loop?

Product comparisons 6

• Immerse vs. Immerse Mk II
• Inspire Tri-Chorus Plus vs. New Graphic
• Expanse vs. Slate
• Expanse vs. Wet Stereo Reverb
• Stereo programmable pedals: v1 vs. v2/Expanse

View all 6

Neuron - Gain Intelligence 2

• Using Neuron's Gain and Comp controls
• Power Connections

Expanse Programmable Effect Pedal 5

• Where are the Wet Stereo, Seraphim Stereo, Chroma Stereo, Echelon Stereo and Slate?
• The right-hand knob stopped working on my Expanse.
• How do I restore factory settings on Expanse?
• Expanse will not connect to the software
• Other Expanse issues

Technical 6

• Do your pedals digitize the dry signal?
• Do your pedals invert the polarity of the dry signal?
• What is the sample rate / bit depth / processor speed?
• Is there an advantage to powering your pedals with 12V instead of 9V?
• Can the two channels of a stereo effect be used as discrete mono?

View all 6

General questions 6

• What is B-Stock?
• Where can I download the Software for my pedal?
• True bypass vs. buffered bypass
• Do your pedals accept a battery?
• Why are your pedals so light-weight compared to some others?

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Iconoclast Speaker Emulator 1

• How to bypass Iconoclast

ILLUMINE Reverb 3

• ILLUMINE Octave effect not working
• How do I access other presets from the footswitch?
• Preset Spillover

General questions 2

• How do I install the plug-in?
• Why doesn't the plug-in appear in the DAW?

Questions about licensing 3

• Where is my license key?
• How to enter the license key
• How many computers can I install on?

Error messages and licensing issues 8

• Network Timeout Error message
• Invalid License Key error when entering key
• No status message change when license key entered (multiple instances)
• License Expired error after successful licensing
• General troubleshooting for license key issues

View all 8

Wet Reverberator Plug-In 1

• What does the LFO drop-down parameter do?

Installing 1

• Unable to install on macOS

Privacy 1

• Privacy policy

Legal 2

• California Proposition 65 Warning
• Copyrights and trademarks