Quilter Labs, LLC warrants its products to be free of defects in materials and workmanship for three (3) years from original date of purchase. During this period, Quilter Labs will repair or replace, at our discretion, the defective product at no cost. International purchases must be shipped to our office at the customer's expense; and return shipping will be charged to customer. 

  • This warranty does not cover products that are damaged through negligence, misuse, alteration, or incorrect/faulty power supply; nor does it cover consequential damages resulting from defects in materials or workmanship.
  • The original purchase must be from Quilter Labs or one if its authorized re-sellers.
  • This limited warranty is not transferable and does not apply to products purchased secondhand.
  • If a product cannot be repaired or replaced with the same model, it will be replaced with a similar model.

Beyond three (3) years, repairs are charged at the cost of parts and labor with a nominal minimum charge. Shipping costs shall be the responsibility of the customer.

Exceptions to this policy are as follows:

  • Power supplies and other accessories are warrantied for one (1) year only.
  • There is no warranty for apparel.

This Limited Warranty is subject to change at any time.